This post from SLJ does a great job of synthesizing the main aspects of Universal Design. Though a part of the article looks at facilitating access for disabled patrons, it also looks at the many faces of inclusion and making our libraries work for all users. It offers many suggestions some of which have minimal or no-cost attached to them and can be as simple as rethinking the way we do things. The links are useful and helpful in understanding UDL, and many of the suggestions are linked to examples. Whether it be something as simple as rethinking signage or a complete redesign, this post is a stepping stone to help you meet users’ needs and make them feel welcomed.

…retrofitting spaces, programs, and services to work for individuals with disabilities is generally less effective and inclusive than adopting Universal Design, from the preliminary planning stages to the final product.” SLJ